Returns & Exchanges

At BedsRus, we offer a 100-night sleep trial to ensure your absolute comfort; if you are not completely satisfied with your purchase, you can return it for a full refund within the specified trial period. Please ensure items are kept in good condition and original packaging where possible to facilitate a smooth return process.

Return Process

  • 1.
    Initiate Your Request

    Contact our customer support team via email or our online portal with your order number to start the return process.

  • 2.
    Schedule a Pickup

    For large mattresses and furniture, we will coordinate with our logistics partners to arrange a convenient time for a professional removal from your home.

  • 3.
    Inspection and Verification

    Once the item reaches our facility, our quality control team will inspect it to ensure it meets our return condition standards.

  • 4.
    Receive Your Refund

    After approval, your refund will be processed back to your original payment method within 5 to 10 business days.