Returns & Exchanges
At BedsRus, we offer a 100-night sleep trial to ensure your absolute comfort; if you are not completely satisfied with your purchase, you can return it for a full refund within the specified trial period. Please ensure items are kept in good condition and original packaging where possible to facilitate a smooth return process.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email or our online portal with your order number to start the return process.
- 2.Schedule a Pickup
For large mattresses and furniture, we will coordinate with our logistics partners to arrange a convenient time for a professional removal from your home.
- 3.Inspection and Verification
Once the item reaches our facility, our quality control team will inspect it to ensure it meets our return condition standards.
- 4.Receive Your Refund
After approval, your refund will be processed back to your original payment method within 5 to 10 business days.